Who We Are

Our History

PACIV, Inc. (Process Automation – Controls.Instruments.Validations) was founded and registered as a corporation in the Commonwealth of Puerto Rico in 1997 by Jorge L. Rodriguez. Prior to founding PACIV, Jorge had worked for over 9 years, in the industrial automation, instrumentation, and regulatory compliance field for major biopharmaceuticals in the United States and Puerto Rico. In 2003 Rick Straw entered into a partnership with Jorge and together they opened our PACIV-USA, LLC office located in Indiana meeting our clients’ desire for a local industrial automation and regulatory compliance solutions, support and standardization among their facilities. Prior to starting PACIV-USA, Rick had served for over 10 years, in the areas of automation and regulatory compliance, with a major biopharmaceutical company. Moreover, in 2007, Wayne Snelgrove, also an experienced process and regulatory compliance engineer with a major biopharmaceutical multinational, joined Jorge and Rick, to open PACIV-UK in Hampshire, England and in 2011 PACIV-Ireland in Cork, Ireland.

PACIV’s primary function is to provide unparalleled control systems, instrumentation, and regulatory compliance services to the biotechnology, pharmaceutical, medical device, water/waste water, food and beverage, energy, and other process industries in a cost-effective manner. PACIV’s differentiation is our unique combination of technical expertise, unparalleled customer service, and trusted brand. Our powerful combination of automation and instrumentation knowledge with regulatory compliance experience makes us a compelling value proposition to deliver our clients process control and instrumentation needs.

Our industrial automation solutions enhance our client’s manufacturing facilities productivity at the same time it maximizes the utilization of their assets. Our expansion, including international presence with local resources, responds to the needs of our Biopharmaceutical multinational clients who demand, replicable and consistent implementation of our automation and regulatory compliance solutions in a localized market format. Our thorough understanding of the challenges faced by the Life Science sector and our collaborative approach with our clients has enabled us to become a global leader in Life Sciences industrial automation and regulatory compliance service solutions. Since our inception, we provide our Biopharmaceutical clients with our services in their multiple manufacturing sites worldwide.

The fact that we hold Master Service Agreements (MSA’s) and Preferred Vendor status with the world’s leading Biopharmaceutical companies serves as testimony of our quality of service and leadership standing within the Life Science industry. We attract and develop the best talent which allows us to provide our clients with the right knowledge and expertise ensuring we provide significant value within our automation solutions and services.

PACIV industry expertise also includes Water/Wastewater, Food & Beverage, and Power & Energy. We are a leading independent provider of comprehensive process automation solutions and services. Our factory-trained and certified engineers get projects conceptualized, designed, built, configured, installed, and commissioned quickly. We are also available for operational support, maintenance support, and site services such as outsourcing services, staff augmentation and/or emergency calls. 

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Vision

To be a global leader in industrial automation solutions for the life science’s industry.

Mission

To be the preferred industrial automation service company of our life science’s clients by applying our unique combination of technical expertise and commitment culture. We will achieve unparalleled cost-effective and reliable solutions for our life sciences’ business partners while being a great company in which to work and a valuable corporate citizen to our communities.

Values

  • Excellence and Innovation in all we do
  • Honesty and Integrity are the foundation of who we are
  • Relentless Commitment to serve is our way of life
  • Listen to our client’s and associate’s needs
  • We are a family; Respect, Loyalty and Teamwork is our company culture
  • We are an Integral part of the Communities in which we live

Our Credo

We will strive to be the preeminent global provider of control systems, instrumentation, commissioning, qualification, and computer system validation services.

We will perform our services reliably, on-time, and with the highest degree of integrity, commitment, team work and dedication, completely satisfying our customer’s needs and expectations.

We will conduct our business in a manner that produces exceptional value for both our associates and our clients while challenging every member of our team to seek the highest level of integrity, technical competency, drive, and focus.

We will uphold the high ideals that continue to make PACIV the company of choice for our business partners as well as for our associates.

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Fast Facts

  • Founded in 1997 – over 20 years in the Life Sciences industrial automation arena
  • Global presence (Puerto Rico, USA and Ireland)
  • Largest system integrator in Puerto Rico and Indiana
  • 120+ full-time associates providing system integration services and support
  • Unique blend of talent – chemical, electrical, mechanical & computer science
  • Highly experienced, Factory certified and licensed (P.E.) engineers
  • Rockwell Recognized System Integrator, Factory Certified (e.g. DeltaV, Foxboro, iFIX, OSIPI, Wonderware)
  • Knowledge and experience in cGMP’s, FDA Regulations and Industry Standards (ISPE GAMP, ISA S95, S88)
  • Full range of instrument standards (NIST Certified)
  • Control System Integrators Association – Associate Member
  • Certified Minority Business Enterprise (MBE)

Awards and Recognitions

We will strive to be the preeminent global provider of control systems, instrumentation, commissioning, qualification, and computer system validation services.

  • Harvard Business School Case Study
  • Recognitions Website
  • Global Supplier of the Year for Eli Lilly & Co.
  • 20 Best Employers in Puerto Rico
  • Top 400 Companies in Puerto Rico – Caribbean Businesses
  • Top 10 Highest Growing Companies in Puerto Rico – Caribbean Business

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