PACIV’s
Puerto Rico and USA held their administration retreat to meet and discuss lessons
learned from last year and synchronize the team expectations into the upcoming
year 2020, brainstorming new proposed ideas to serve our associates and clients
better.
Among
the topics discussed were the associate feedback surveys, projects’ progress, new
services, associates’ teambuilding, gatherings, and developed the action items
to improve personnel development. All these
initiatives aim to make PACIV greater in every aspect.
Considering
the comments and recommendations given by associates, we will tailor our
communication and efforts to improve personnel interaction and understanding.
We
discussed potential changes to policies and procedures as well as the
tutoring/mentoring program to improve the interaction between new members and
the more experienced associates to improve their development in the company.
With a
challenging year ahead of us, we concluded our retreat with a clear focus where
to concentrate our efforts during this year so that we increase our customer
base while exceedingly always our customers’ expectations.